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Control systems 11 = Formal target-setting, monitoring, evaluation, and feedback systems that provide manangers with information about how well the organization's strategy and structure are working. Feedforward control 11 = Control that allows managers to anticipate problems before they can arise. Concurrent control 11 = Control that gives managers immediate feedback on how efficiently inputs are being transformed into outputs so managers can correct problems as they arise. Feedback control 11 = Control that gives managers information about customer's reactions to good and service so corrective action can be taken if necessary. Operating budget 11 = A budget that states how managers intend to use organizational resources to achieve organizational goals. Management by objectives (MBO) 11 = A goalsetting process in which a manager and each of his or her subordinates negotiate specific goals and objectives for the subordinate to achieve and then periodically evaluate the extent to which the subordinate is achieving those goals. Bureaucratic control 11 = Control of behavior by means of a comprehensive system of rules and standard operating procedures. Clan control 11 = The control exerted on individuals and groups in an organization by shared values, norms, standards of behavior, and expectations. Organizational change 11 = The movement of an organization away from its present state and toward some preferred future state to increase its efficiency and effectiveness. Evolutionary change 11 = Change that is gradual, incremental, and narrowly focused. Revolutionary change 11 = Change that is rapid, dramatic, and broadly focused. Top-down change 11 = A fast revolutionary approach to change in which top managers identify what needs to be changed and then move quickly throughout the organization. Bottom-up change 11 = A gradual or evolutionary approach to change in which managers at all levels work together to develop a detailed plan for change. Benchmarking 11 = The process of comparing one company's performance on specific dimensions with the performance of other, high performing organizations.
Ingezonden op 24-01-2014 - 533x bekeken.
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